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Terms of Sale
Customer Service Policy:
Return Policy - 100% satisfaction guarantee!
1.
All coins guaranteed genuine. All certified coins are guaranteed as to grade
and authenticity by the respective grading service.
2. All coins come
with an unconditional five-day return privilege from the day you receive
the coin (unless a sight unseen deal is negotiated in writing). You must call
800-992-9881 to receive a Return Authorization Number (RAN) within the
examination period. All transactions are final after the return period
expires.
3. All returns should be accompanied by a copy of the
original invoice with the RAN printed in plain sight. All returns should be
shipped with sufficient postage and insurance for your protection. We recommend
a Return Receipt Requested for your proof.
Payment Policy: Personal Checks:
Your personal
check is always welcome, however Bank Wire is faster and allows for immediate
shipping. Please call 1-800-992-9881 if you have any questions.
Personal
checks may be held at our discretion for up to ten business days.
There
is a $25 service fee for all unpaid checks, for any reason.
Money Orders:
Money Orders and Cashier's
Checks usually shipped same day. As with all written forms of payment, they are
subject to verification and may be subject to a holding period if there is any
question as to the validity.
Credit Cards:
We gladly accept American Express, Visa, MasterCard, and
Discover at no additional expense to you. Credit Card Orders receive priority
handling from the moment your order is received.
Lay-Away:
Our lay-away policy is available
for coins valued over $1,000. We require deposits by check or money
order.
$1000-$5000 - A 50% non-refundable deposit will be accepted and
the balance will be due in 30 days.
$5000 or more - A 1/3
non-refundable deposit will be accepted and the balance will be split over two
months. We offer extended payment plans at a rate of 1% interest per month -
please call to discuss the details.
There is a 15% restocking fee for
any cancelled lay-away plan. |
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